Wastewater

Wastewater’s primary function is to protect public health by operating and maintaining the collection, treatment, and disposal of wastewater in the city under all local, state, and federal regulations.

Backflow Prevention

A joint responsibility between the city and its residents/customers must exist to ensure all areas of water distribution are adequately protected. The city will provide a safe, adequate water supply to the residents/customers who, in turn, should maintain their plumbing systems in compliance with local ordinances, requirements, codes, and policies.

A backflow incident can seriously affect the quality and safety of our drinking water supply. Common examples of possible cross-connections include:

  • Garden hoses
  • Hose attachments for utility sinks
  • Landscape sprinkling systems

Backflow prevention assemblies protect the public water system from contamination or pollution.

For more information on what the city requires and additional resources, please call (281) 291-5600.

Sewer Stoppages

If you have a sewer stoppage and suspect it is a city problem, please call us first so we may inspect the sewer system before you call a plumber. If the problem is a city issue, we will dispatch a crew immediately to repair the line. If the problem is the homeowner's responsibility, you will be notified and advised of which repairs need to be made by the homeowner or a certified plumber. If a homeowner calls a plumber first and it turns out to be a city problem, the city will not be responsible for the plumbing bill.

Wise use of the sewer system and simple preventive maintenance will help safeguard the system and reduce costs for everyone.

Wastewater is on call 24 hours a day.

Citizens may call (281) 291-5600 between 8 a.m. and 5 p.m. Monday through Friday and press 3 for the wastewater department. After hours, on weekends, or on holidays, call (281) 291-5610.

Preventing Stoppages

There are several ways to prevent stoppages in our sewer system. Check out our Cease the Grease page for more information.